Exchange Policy

At The Gengar Mazia, we are committed to ensuring your complete satisfaction. Our exchange policy is valid for 2 Weeks from the date of delivery.

Eligibility for Exchange:

• Items must be unused and in the same condition as received, with all labels attached.

Important Note:

• If you receive a damaged or incorrect item, we will cover the shipping costs for the exchange. Otherwise, a shipping fee of $29.99 will apply.

How to Exchange:

1. Contact Us: Email us at support@thegengarmazia.com with your order number and product details.

2. Follow Instructions: We will respond promptly with further instructions on how to proceed with the exchange.